Privacy Policy
At Palmtree Business Solutions, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, use our services, or interact with our marketing campaigns on platforms like WhatsApp, SMS, Facebook, and Instagram. As a digital marketing and development company, we may collect certain personal and technical information to provide a smooth and personalized experience, improve our services, and run marketing campaigns that are relevant to your interests. We ensure that your data is handled responsibly and in accordance with applicable privacy laws. By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, we kindly request that you discontinue use of our services or reach out for clarification.
Effective Date: 18 May 2025
Company Name: Palmtree Business Solutions
Website: www.palmtreesolutions.in
1. Information We Collect
We may collect personal and technical information when you interact with our website, services, or advertisements. This includes your name, email address, phone number, IP address, device type, browser, location data, and any other information you submit via forms, chat, or communication platforms like WhatsApp and SMS. We also collect data from third-party platforms such as Facebook, Instagram, and analytics tools through cookies and tracking technologies.
2. How We Use Your Information
The data we collect is used to improve your experience and provide relevant services. We use your information to:
- Respond to your inquiries and provide customer support
- Send promotional messages via WhatsApp, SMS, or email
- Manage social media ad campaigns and retargeting
- Improve our website functionality and content
- Comply with legal obligations and protect our business interests
3. Use of Third-Party Services
We partner with trusted third-party services to operate effectively. These include:
- WhatsApp Business API providers
- SMS gateway services
- Meta (Facebook & Instagram) for ad delivery and tracking
- Google Analytics for traffic insights
These services may also collect and process your data under their own privacy policies. We recommend reviewing their terms for full transparency.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to enhance user experience and measure the effectiveness of our marketing campaigns. Cookies help us remember your preferences, understand site usage patterns, and serve personalized ads. You can control cookie behavior through your browser settings or choose to opt out of certain tracking via third-party opt-out tools.
5. Sharing of Information
Your personal information is never sold. However, it may be shared with:
- Authorized third-party vendors working on our behalf (e.g., hosting providers, marketing partners)
- Legal authorities if required by law, court order, or government request
- Internal teams for business operations, subject to strict confidentiality
We ensure all partners and service providers follow appropriate data protection practices.
6. Your Rights
You have full control over your personal information. You may:
- Request access to your data
- Correct or update inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at info@palmtreesolutions.in.
7. Data Security
We take data protection seriously and implement standard security measures to prevent unauthorized access, alteration, or misuse of your data. This includes secure servers, encryption, access controls, and periodic audits to ensure compliance.
8. Policy Changes
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Updated versions will be posted on this page with the revised date. We recommend checking this page regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to contact us:
- Email: info@palmtreesolutions.in
- Website: www.palmtreesolutions.in